Our support team is available during these times: Monday, Wednesday, Friday: 10:00am – 2:00pm Tuesday, Thursday: 4:30pm – 7pm

If you need assistance outside these hours, call the 24-hour Assaulted Women’s Helpline 416.863.0511.

Need Help?

We're here for you.

Si prefieres acceder a los servicios en español, avísanos y te pondremos en contacto con un trabajador de apoyo que hable español.

Free, confidential support on your terms

We’re here for you. Everything we offer is completely free and confidential – we’re not connected to government agencies or law enforcement.

You can reach out through the chat, call, text, or email.

To protect your safety and privacy we will not respond to texts or calls sent after hours. Please get in touch during our hours which are Monday, Wednesday, Friday: 10:00am – 2:00pm Tuesday, Thursday: 4:30pm – 7pm or email us at safepathway@yorktownfamilyservices.com.

Los servicios están disponibles en español. Si necesitas ayuda en español, comunícalo cuando te pongas en contacto y te conectaremos con un miembro del personal que habla español lo antes posible.

Call

437-223-8565

(solo en inglés)

Text

437-223-8565

437-234-1604

Chat now

We’re here to listen

(solo en inglés)

Email

We’re here to help

Want us to reach out to you?

If you’d like us to reach out to you, please take a moment to provide a private, and safe email address below, so we can provide care and assistance in a safe way.

Not ready to connect? Feel free to consult our resources in the meantime. We are here and ready to help when you feel ready to speak to us.

Your safety is our priority.
When you reach out, you’ll be connected to a trained professional who will listen without judgment and won’t pressure you to do anything you’re not ready for.

The conversation is yours to lead.
You can:
– Share only what feels comfortable
– Ask questions about your options
– Take breaks or stop anytime

Choose your next steps – or no steps at all.

Our trained professional will:
– Keep everything confidential
– Help you understand your options
– Support whatever you decide
– Move at your pace

You can share as much or as little as you want. Other than in very specific situations, everything we discuss is confidential. Even if you’re not sure what you need, that’s okay – we’ll figure it out together. If you just need someone to listen today, that’s enough.

Information to help you move forward safely

Useful resources

By clicking any of these links you’ll be taken to a separate website that is unaffiliated with Yorktown Family Services.

Services

Find trusted support services in the GTA at your own pace. Browse options for safety planning, counselling, legal help, shelter, and more – no commitment required.

Voices of Courage and Healing

These are the stories of people who have found support, strength, and a renewed sense of confidence. Each testimonial reflects a journey of resilience, empowerment, and the comfort of knowing they are not alone.

Thank you

Thank you for reaching out. We know that it can be difficult to ask for support. We will respond as soon as we can.

If this is an emergency, call 911 for immediate assistance.

Sorry, We're Closed

Thank you for reaching out – we know that it can be difficult to ask for support.

We are currently unavailable, as we are closed today for staff training, but we will be back tomorrow.

If this is an emergency, call 911 for immediate assistance.

Sorry, We're Closed

Thank you for reaching out – we know that it can be difficult to ask for support.

We are currently unavailable, as we are closed today for staff training, but we will be back tomorrow.

If this is an emergency, call 911 for immediate assistance.

Thank you for your feedback!