Our support team is available during these times: Monday, Wednesday, Friday: 10:00am – 2:00pm Tuesday, Thursday: 4:30pm – 7pm

If you need assistance outside these hours, call the 24-hour Assaulted Women’s Helpline here 416.863.0511.

Your concern matters

Don't know where to start? Get guidance on how to help safely.

Si prefieres acceder a los servicios en español, avísanos y te pondremos en contacto con un trabajador de apoyo que hable español.

Should I be worried?

If you’re unsure whether intervention is needed, that’s okay. We can help you understand the signs and decide on safe next steps.

How can I offer support?

We’re here to help you support a loved one or friend you’re concerned about, whether they’re experiencing abuse or at risk of being abused. You can reach out through chat, call/text, or email. Everything is confidential and free.

Los servicios están disponibles en español. Si necesitas ayuda en español, comunícalo cuando te pongas en contacto y te conectaremos con un miembro del personal que habla español lo antes posible.

Call

437-223-8565

(solo en inglés)

Text

437-223-8565

437-234-1604

Chat now

We’re here to listen

(solo en inglés)

Email

We’re here to help

To protect your safety and privacy we will not respond to texts or calls sent after hours. Please get in touch during our hours which are Monday, Wednesday, Friday: 10:00am – 2:00pm Tuesday, Thursday: 4:30pm – 8:30pm

Want us to reach out to you?

If you’d like us to reach out to you, please take a moment to provide your email address below.

When you reach out, you’ll be connected to a trained professional who can help you navigate this difficult situation. They understand how challenging it is to watch someone you care about potentially experiencing violence.

We’ll work with you to:
– Understand what you’re observing
– Assess safety concerns – theirs and yours
– Plan safe ways to offer support
– Practice what to say (and what to avoid)
– Support you in setting healthy boundaries
– Know when and how to connect them to professional help

You don’t need to be certain abuse is happening to contact us. We’ll help you think through your concerns without judgment. Remember: you can’t control their choices, but you can be a safe person in their life. Being a supportive presence is powerful, even when you can’t fix everything.

Learn to recognize signs, have difficult conversations, and support safely

Looking for resources?

Thank you

Thank you for reaching out. We know that it can be difficult to ask for support. We will respond as soon as we can.

If this is an emergency, call 911 for immediate assistance.

Sorry, We're Closed

Thank you for reaching out – we know that it can be difficult to ask for support.

We are currently unavailable, as we are closed today for staff training, but we will be back tomorrow.

If this is an emergency, call 911 for immediate assistance.

Sorry, We're Closed

Thank you for reaching out – we know that it can be difficult to ask for support.

We are currently unavailable, as we are closed today for staff training, but we will be back tomorrow.

If this is an emergency, call 911 for immediate assistance.

Thank you for your feedback!