{"id":451,"date":"2023-11-02T08:31:40","date_gmt":"2023-11-02T12:31:40","guid":{"rendered":"https:\/\/yourturntotalk.org.nz\/?page_id=451"},"modified":"2025-12-19T10:15:25","modified_gmt":"2025-12-19T15:15:25","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/staging.safepathway.ca\/fr\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"451\" class=\"elementor elementor-451\" data-elementor-post-type=\"page\">\n\t\t\t\t<section class=\"elementor-element elementor-element-56a61a2 dd-boxed--left e-flex e-con-boxed e-con e-parent\" data-id=\"56a61a2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7d9a2a5 e-con-full e-flex e-con e-child\" data-id=\"7d9a2a5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9ea2871 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"9ea2871\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"160\" height=\"160\" src=\"https:\/\/staging.safepathway.ca\/wp-content\/uploads\/2025\/11\/speech-bubble-hero-icon.svg\" class=\"attachment-large size-large wp-image-9048\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6023ac9 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"6023ac9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e1cd1df elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"e1cd1df\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy Policy\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section class=\"elementor-element elementor-element-0cfc44f sticky-bottom-section e-con-full e-flex e-con e-parent\" data-id=\"0cfc44f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-1617659 e-con-full sticky-bottom-inner-section e-flex e-con e-child\" data-id=\"1617659\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-1af51a0 e-con-full contact-option-container e-flex e-con e-child\" data-id=\"1af51a0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c689b59 elementor-align-justify elementor-mobile-align-justify contact-option hover-svg-white elementor-widget elementor-widget-button\" data-id=\"c689b59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"tel:4372238565\" id=\"call-button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10\" height=\"10\" viewbox=\"0 0 10 10\" fill=\"none\"><path d=\"M2.20996 0.5C2.24966 0.501071 2.30668 0.518526 2.36914 0.570312C2.40248 0.597965 2.42878 0.629544 2.44922 0.65918L2.49121 0.739258L3.09277 2.64062C3.1068 2.68496 3.11281 2.76612 3.08887 2.86328C3.065 2.9601 3.02254 3.02926 2.98926 3.0625L2.45312 3.59473L2.45215 3.5957C2.31429 3.73327 2.22358 3.91561 2.17871 4.08496C2.13652 4.24426 2.10864 4.49484 2.23242 4.72949C2.40355 5.05406 2.74385 5.5626 3.41992 6.27637C4.19651 7.09524 4.88336 7.53438 5.34082 7.7627V7.76367C5.47115 7.82858 5.60881 7.84766 5.72461 7.84766C5.97555 7.84754 6.26643 7.75583 6.46582 7.56445L6.4668 7.56348L7.06836 6.9834H7.06934C7.1055 6.94866 7.20975 6.89648 7.33984 6.89648C7.39706 6.89654 7.43605 6.90763 7.45508 6.91602L9.36426 7.75879V7.75977C9.4001 7.7758 9.44887 7.81644 9.47852 7.87305C9.50573 7.9251 9.50154 7.95789 9.49609 7.97363L9.49512 7.97461C9.3357 8.4294 8.91001 9.20649 7.72168 9.43848L7.47363 9.47754C7.34708 9.49261 7.21975 9.5 7.09473 9.5C6.44721 9.49996 5.89771 9.30385 5.5 9.09863C5.30193 8.99642 5.14428 8.89349 5.03613 8.81543C4.92883 8.73796 4.87109 8.68652 4.87109 8.68652L4.85938 8.67578L4.84766 8.66602L4.52051 8.39062C4.31503 8.21553 4.02638 7.96638 3.69629 7.6709C3.0364 7.08019 2.2233 6.31657 1.57617 5.59961C0.93636 4.89069 0.60507 4.03563 0.521484 3.22852C0.43711 2.41302 0.608245 1.68715 0.917969 1.22461C1.30075 0.653272 1.81765 0.515722 2.20996 0.5Z\" stroke=\"#2F446B\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Call<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e126b8 elementor-align-justify elementor-mobile-align-justify hide-for-spanish contact-option hover-svg-white elementor-widget elementor-widget-button\" data-id=\"1e126b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"sms:4372238565\" id=\"text-button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-mobile-alt\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M272 0H48C21.5 0 0 21.5 0 48v416c0 26.5 21.5 48 48 48h224c26.5 0 48-21.5 48-48V48c0-26.5-21.5-48-48-48zM160 480c-17.7 0-32-14.3-32-32s14.3-32 32-32 32 14.3 32 32-14.3 32-32 32zm112-108c0 6.6-5.4 12-12 12H60c-6.6 0-12-5.4-12-12V60c0-6.6 5.4-12 12-12h200c6.6 0 12 5.4 12 12v312z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Text<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36d2cfd elementor-align-justify elementor-mobile-align-justify spanish-only contact-option hover-svg-white elementor-widget elementor-widget-button\" data-id=\"36d2cfd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"sms:4372341604\" id=\"text-button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-mobile-alt\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M272 0H48C21.5 0 0 21.5 0 48v416c0 26.5 21.5 48 48 48h224c26.5 0 48-21.5 48-48V48c0-26.5-21.5-48-48-48zM160 480c-17.7 0-32-14.3-32-32s14.3-32 32-32 32 14.3 32 32-14.3 32-32 32zm112-108c0 6.6-5.4 12-12 12H60c-6.6 0-12-5.4-12-12V60c0-6.6 5.4-12 12-12h200c6.6 0 12 5.4 12 12v312z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Text<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b720333 elementor-align-justify elementor-mobile-align-justify open-livechat live-chat-button contact-option hover-svg-white elementor-widget elementor-widget-button\" data-id=\"b720333\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\" id=\"live-chat-button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-comment-dots\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M144 208c-17.7 0-32 14.3-32 32s14.3 32 32 32 32-14.3 32-32-14.3-32-32-32zm112 0c-17.7 0-32 14.3-32 32s14.3 32 32 32 32-14.3 32-32-14.3-32-32-32zm112 0c-17.7 0-32 14.3-32 32s14.3 32 32 32 32-14.3 32-32-14.3-32-32-32zM256 32C114.6 32 0 125.1 0 240c0 47.6 19.9 91.2 52.9 126.3C38 405.7 7 439.1 6.5 439.5c-6.6 7-8.4 17.2-4.6 26S14.4 480 24 480c61.5 0 110-25.7 139.1-46.3C192 442.8 223.2 448 256 448c141.4 0 256-93.1 256-208S397.4 32 256 32zm0 368c-26.7 0-53.1-4.1-78.4-12.1l-22.7-7.2-19.5 13.8c-14.3 10.1-33.9 21.4-57.5 29 7.3-12.1 14.4-25.7 19.9-40.2l10.6-28.1-20.6-21.8C69.7 314.1 48 282.2 48 240c0-88.2 93.3-160 208-160s208 71.8 208 160-93.3 160-208 160z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Chat<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1702c92 elementor-align-justify elementor-mobile-align-justify contact-option hover-svg-white elementor-widget elementor-widget-button\" data-id=\"1702c92\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"mailto:safepathway@yorktownfamilyservices.com\" target=\"_blank\" id=\"email-button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-envelope-open\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M494.586 164.516c-4.697-3.883-111.723-89.95-135.251-108.657C337.231 38.191 299.437 0 256 0c-43.205 0-80.636 37.717-103.335 55.859-24.463 19.45-131.07 105.195-135.15 108.549A48.004 48.004 0 0 0 0 201.485V464c0 26.51 21.49 48 48 48h416c26.51 0 48-21.49 48-48V201.509a48 48 0 0 0-17.414-36.993zM464 458a6 6 0 0 1-6 6H54a6 6 0 0 1-6-6V204.347c0-1.813.816-3.526 2.226-4.665 15.87-12.814 108.793-87.554 132.364-106.293C200.755 78.88 232.398 48 256 48c23.693 0 55.857 31.369 73.41 45.389 23.573 18.741 116.503 93.493 132.366 106.316a5.99 5.99 0 0 1 2.224 4.663V458zm-31.991-187.704c4.249 5.159 3.465 12.795-1.745 16.981-28.975 23.283-59.274 47.597-70.929 56.863C336.636 362.283 299.205 400 256 400c-43.452 0-81.287-38.237-103.335-55.86-11.279-8.967-41.744-33.413-70.927-56.865-5.21-4.187-5.993-11.822-1.745-16.981l15.258-18.528c4.178-5.073 11.657-5.843 16.779-1.726 28.618 23.001 58.566 47.035 70.56 56.571C200.143 320.631 232.307 352 256 352c23.602 0 55.246-30.88 73.41-45.389 11.994-9.535 41.944-33.57 70.563-56.568 5.122-4.116 12.601-3.346 16.778 1.727l15.258 18.526z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Email<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef0e849 spanish-only no-margin-bottom elementor-hidden-tablet elementor-hidden-mobile_extra elementor-hidden-mobile elementor-widget elementor-widget-text-editor\" data-id=\"ef0e849\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tSi prefieres acceder a los servicios en espa\u00f1ol, av\u00edsanos y te pondremos en contacto con un trabajador de apoyo que hable espa\u00f1ol.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section class=\"elementor-element elementor-element-f0838f4 privacy-policy e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"f0838f4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4bb0e62 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"4bb0e62\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-01c084f elementor-widget elementor-widget-heading\" data-id=\"01c084f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Quick summary\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6765bd9 elementor-widget elementor-widget-text-editor\" data-id=\"6765bd9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tThe most important things to know about your privacy\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b49c77 elementor-widget elementor-widget-heading\" data-id=\"6b49c77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Your information stays private\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b1d0592 elementor-widget elementor-widget-text-editor\" data-id=\"b1d0592\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Everything you share with our team is kept confidential and protected<\/li><li>You don&#8217;t need to give your real name to use the chat<\/li><li>Only trained Yorktown staff can see what you share<\/li><li>Your chat messages are not saved on our chat provider&#8217;s servers<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2714e8e elementor-widget elementor-widget-heading\" data-id=\"2714e8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">We only share your information without your permission if:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65cb6fc elementor-widget elementor-widget-text-editor\" data-id=\"65cb6fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Someone is in immediate danger and we need to take action to keep them safe<\/li><li>We are legally required to report concerns related to child abuse, safety, or a court order<\/li><li>You give us written permission to share specific information with another person or service<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-940aea9 elementor-widget elementor-widget-heading\" data-id=\"940aea9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Your browsing is private\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f36618 elementor-widget elementor-widget-text-editor\" data-id=\"0f36618\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>We don&#8217;t track you with ads<\/li><li>Our ads won&#8217;t follow you around the internet<\/li><li>Consider using private\/incognito browsing for extra privacy<\/li><li>Clear your browser history after visiting if you need to<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-98fa174 elementor-widget elementor-widget-heading\" data-id=\"98fa174\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">You have control\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf73bbe elementor-widget elementor-widget-text-editor\" data-id=\"cf73bbe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>You can request we delete your information<\/li><li>You can ask what information we have about you<\/li><li>You can correct anything that&#8217;s wrong<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f8e71c elementor-widget elementor-widget-text-editor\" data-id=\"0f8e71c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Questions?<\/strong> Email us at: <a href=\"mailto:safepathway@yorktownfamilyservices.com\" target=\"_blank\" rel=\"noopener\">safepathway@yorktownfamilyservices.com<\/a><\/p><p><strong>Need help now?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1b6e100 e-con-full sticky-bottom-inner-section e-flex elementor-invisible e-con e-child\" data-id=\"1b6e100\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-4d61010 e-con-full contact-option-container e-flex e-con e-child\" data-id=\"4d61010\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-80f74da elementor-align-justify elementor-mobile-align-justify contact-option hover-svg-white elementor-widget elementor-widget-button\" data-id=\"80f74da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"tel:4372238565\" id=\"call-button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10\" height=\"10\" viewbox=\"0 0 10 10\" fill=\"none\"><path d=\"M2.20996 0.5C2.24966 0.501071 2.30668 0.518526 2.36914 0.570312C2.40248 0.597965 2.42878 0.629544 2.44922 0.65918L2.49121 0.739258L3.09277 2.64062C3.1068 2.68496 3.11281 2.76612 3.08887 2.86328C3.065 2.9601 3.02254 3.02926 2.98926 3.0625L2.45312 3.59473L2.45215 3.5957C2.31429 3.73327 2.22358 3.91561 2.17871 4.08496C2.13652 4.24426 2.10864 4.49484 2.23242 4.72949C2.40355 5.05406 2.74385 5.5626 3.41992 6.27637C4.19651 7.09524 4.88336 7.53438 5.34082 7.7627V7.76367C5.47115 7.82858 5.60881 7.84766 5.72461 7.84766C5.97555 7.84754 6.26643 7.75583 6.46582 7.56445L6.4668 7.56348L7.06836 6.9834H7.06934C7.1055 6.94866 7.20975 6.89648 7.33984 6.89648C7.39706 6.89654 7.43605 6.90763 7.45508 6.91602L9.36426 7.75879V7.75977C9.4001 7.7758 9.44887 7.81644 9.47852 7.87305C9.50573 7.9251 9.50154 7.95789 9.49609 7.97363L9.49512 7.97461C9.3357 8.4294 8.91001 9.20649 7.72168 9.43848L7.47363 9.47754C7.34708 9.49261 7.21975 9.5 7.09473 9.5C6.44721 9.49996 5.89771 9.30385 5.5 9.09863C5.30193 8.99642 5.14428 8.89349 5.03613 8.81543C4.92883 8.73796 4.87109 8.68652 4.87109 8.68652L4.85938 8.67578L4.84766 8.66602L4.52051 8.39062C4.31503 8.21553 4.02638 7.96638 3.69629 7.6709C3.0364 7.08019 2.2233 6.31657 1.57617 5.59961C0.93636 4.89069 0.60507 4.03563 0.521484 3.22852C0.43711 2.41302 0.608245 1.68715 0.917969 1.22461C1.30075 0.653272 1.81765 0.515722 2.20996 0.5Z\" stroke=\"#2F446B\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Call<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ae8531 elementor-align-justify elementor-mobile-align-justify hide-for-spanish contact-option hover-svg-white elementor-widget elementor-widget-button\" data-id=\"8ae8531\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"sms:4372238565\" id=\"text-button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-mobile-alt\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M272 0H48C21.5 0 0 21.5 0 48v416c0 26.5 21.5 48 48 48h224c26.5 0 48-21.5 48-48V48c0-26.5-21.5-48-48-48zM160 480c-17.7 0-32-14.3-32-32s14.3-32 32-32 32 14.3 32 32-14.3 32-32 32zm112-108c0 6.6-5.4 12-12 12H60c-6.6 0-12-5.4-12-12V60c0-6.6 5.4-12 12-12h200c6.6 0 12 5.4 12 12v312z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Text<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c027a4f elementor-align-justify elementor-mobile-align-justify spanish-only contact-option hover-svg-white elementor-widget elementor-widget-button\" data-id=\"c027a4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"sms:4372341604\" id=\"text-button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-mobile-alt\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M272 0H48C21.5 0 0 21.5 0 48v416c0 26.5 21.5 48 48 48h224c26.5 0 48-21.5 48-48V48c0-26.5-21.5-48-48-48zM160 480c-17.7 0-32-14.3-32-32s14.3-32 32-32 32 14.3 32 32-14.3 32-32 32zm112-108c0 6.6-5.4 12-12 12H60c-6.6 0-12-5.4-12-12V60c0-6.6 5.4-12 12-12h200c6.6 0 12 5.4 12 12v312z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Text<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a888c03 elementor-align-justify elementor-mobile-align-justify open-livechat live-chat-button contact-option hover-svg-white elementor-widget elementor-widget-button\" data-id=\"a888c03\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\" id=\"live-chat-button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-comment-dots\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M144 208c-17.7 0-32 14.3-32 32s14.3 32 32 32 32-14.3 32-32-14.3-32-32-32zm112 0c-17.7 0-32 14.3-32 32s14.3 32 32 32 32-14.3 32-32-14.3-32-32-32zm112 0c-17.7 0-32 14.3-32 32s14.3 32 32 32 32-14.3 32-32-14.3-32-32-32zM256 32C114.6 32 0 125.1 0 240c0 47.6 19.9 91.2 52.9 126.3C38 405.7 7 439.1 6.5 439.5c-6.6 7-8.4 17.2-4.6 26S14.4 480 24 480c61.5 0 110-25.7 139.1-46.3C192 442.8 223.2 448 256 448c141.4 0 256-93.1 256-208S397.4 32 256 32zm0 368c-26.7 0-53.1-4.1-78.4-12.1l-22.7-7.2-19.5 13.8c-14.3 10.1-33.9 21.4-57.5 29 7.3-12.1 14.4-25.7 19.9-40.2l10.6-28.1-20.6-21.8C69.7 314.1 48 282.2 48 240c0-88.2 93.3-160 208-160s208 71.8 208 160-93.3 160-208 160z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Chat<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f3d1f1a elementor-align-justify elementor-mobile-align-justify contact-option hover-svg-white elementor-widget elementor-widget-button\" data-id=\"f3d1f1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"mailto:safepathway@yorktownfamilyservices.com\" target=\"_blank\" id=\"email-button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-envelope-open\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M494.586 164.516c-4.697-3.883-111.723-89.95-135.251-108.657C337.231 38.191 299.437 0 256 0c-43.205 0-80.636 37.717-103.335 55.859-24.463 19.45-131.07 105.195-135.15 108.549A48.004 48.004 0 0 0 0 201.485V464c0 26.51 21.49 48 48 48h416c26.51 0 48-21.49 48-48V201.509a48 48 0 0 0-17.414-36.993zM464 458a6 6 0 0 1-6 6H54a6 6 0 0 1-6-6V204.347c0-1.813.816-3.526 2.226-4.665 15.87-12.814 108.793-87.554 132.364-106.293C200.755 78.88 232.398 48 256 48c23.693 0 55.857 31.369 73.41 45.389 23.573 18.741 116.503 93.493 132.366 106.316a5.99 5.99 0 0 1 2.224 4.663V458zm-31.991-187.704c4.249 5.159 3.465 12.795-1.745 16.981-28.975 23.283-59.274 47.597-70.929 56.863C336.636 362.283 299.205 400 256 400c-43.452 0-81.287-38.237-103.335-55.86-11.279-8.967-41.744-33.413-70.927-56.865-5.21-4.187-5.993-11.822-1.745-16.981l15.258-18.528c4.178-5.073 11.657-5.843 16.779-1.726 28.618 23.001 58.566 47.035 70.56 56.571C200.143 320.631 232.307 352 256 352c23.602 0 55.246-30.88 73.41-45.389 11.994-9.535 41.944-33.57 70.563-56.568 5.122-4.116 12.601-3.346 16.778 1.727l15.258 18.526z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Email<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-671461b elementor-widget-divider--view-line elementor-invisible elementor-widget elementor-widget-divider\" data-id=\"671461b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5179e6c e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"5179e6c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e11e5dc no-margin-bottom elementor-widget elementor-widget-text-editor\" data-id=\"e11e5dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<em>Full privacy policy details below<\/em>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-81c8929 elementor-widget elementor-widget-text-editor\" data-id=\"81c8929\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Please read this privacy policy carefully as it contains important information on how and why your personal information is collected and used in connection with your use of safepathway.ca (&#8220;we&#8221;, &#8220;us&#8221;, &#8220;our&#8221;), as well as your rights in relation to your personal information. This privacy policy also contains important information about how to contact the administrators of this website if you have questions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5c2f15 elementor-widget elementor-widget-heading\" data-id=\"b5c2f15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Who we are\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e3b449 elementor-widget elementor-widget-text-editor\" data-id=\"7e3b449\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The website is operated jointly by Yorktown Family Services (a counselling and support service based in Toronto, Canada) and Moonshot CVE Ltd (a UK-based organization).<\/p><p><strong>Important for your privacy:<\/strong><\/p><ul><li><strong>Only Yorktown Family Services<\/strong> can access your personal information, including chat conversations and contact details<\/li><li>Moonshot CVE Ltd provides website infrastructure and receives only anonymous statistics where you cannot be identified<\/li><li>Your identifiable personal information never leaves Yorktown&#8217;s control<\/li><li>All counselling services are provided by qualified professionals following Canadian standards<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b3aa5e elementor-widget elementor-widget-heading\" data-id=\"3b3aa5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Data Protection Legislation\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c07a210 elementor-widget elementor-widget-text-editor\" data-id=\"c07a210\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The collection and use of any personal information via this website is subject to Canada&#8217;s Personal Information Protection and Electronic Documents Act (PIPEDA), the Ontario Personal Health Information Protection Act (PHIPA), the General Data Protection Regulation (EU) 2016\/679 (GDPR), the UK Data Protection Act 2019 (DPA) and other European privacy and data protection laws (European Data Protection Legislation). The applicable law will depend on where you are located and where your information is processed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af1774a elementor-widget elementor-widget-heading\" data-id=\"af1774a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Confidentiality\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4eb22c4 elementor-widget elementor-widget-text-editor\" data-id=\"4eb22c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Your privacy is very important to us. Everything you share with our team is kept confidential and protected. We do not share your personal information with anyone outside of our organization unless one of the following situations applies:<\/p><ul><li>Someone is in immediate danger and we need to take action to keep them safe.<\/li><li>We are legally required to report concerns related to child abuse, safety, or a court order.<\/li><li>You give us written permission to share specific information with another person or service.<\/li><\/ul><p>If you ever have questions about your privacy or how your information is handled, please ask &#8211; we are here to support you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b11b4c1 elementor-widget elementor-widget-heading\" data-id=\"b11b4c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What information we collect and why\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9fcb316 elementor-widget elementor-widget-heading\" data-id=\"9fcb316\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">When you visit our website:\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70eab29 elementor-widget elementor-widget-text-editor\" data-id=\"70eab29\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>We collect:<\/strong> Technical information (browser type, pages visited, general location)<br \/><strong>Why:<\/strong> To understand how people use our services and improve the website<br \/><strong>Legal basis:<\/strong> Implied consent for basic analytics; explicit consent for demographic data<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-90440fb elementor-widget elementor-widget-heading\" data-id=\"90440fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">When you contact us for services:\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5df7ee2 elementor-widget elementor-widget-text-editor\" data-id=\"5df7ee2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>We collect:<\/strong> Name, email, phone number, health information (only what you choose to share)<br \/><strong>Why:<\/strong> To provide counselling services and respond to your needs<br \/><strong>Legal basis:<\/strong> Explicit consent<\/p><p>Note: We use Google Ads to help people find our services, but we <strong>never<\/strong> use remarketing or retargeting. Visiting our website will not cause our ads to follow you around the internet &#8211; this is a deliberate privacy choice.<\/p><p>This page is not intended for use by children and no personal information relating to children is knowingly collected or used.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a368bd8 elementor-widget elementor-widget-heading\" data-id=\"a368bd8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Live chat support service\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-96794e6 elementor-widget elementor-widget-text-editor\" data-id=\"96794e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our website offers live chat support operated by trained counsellors at Yorktown Family Services.<\/p><p>When you use the chat feature:<\/p><ul><li>Your messages go directly to qualified support workers<\/li><li>You don&#8217;t need to share your name or identifying details<\/li><li>All conversations are confidential (except the emergency situations above)<\/li><\/ul><p>For your safety:<\/p><ul><li>Consider using private\/incognito browsing for additional privacy<\/li><li>Clear your browser history after chatting<\/li><li>The chat widget can be closed at any time<\/li><li>Alternative contact methods are available if you prefer:<ul><li>Email <a href=\"mailto:safepathway@yorktownfamilyservices.com\" target=\"_blank\" rel=\"noopener\">safepathway@yorktownfamilyservices.com<\/a><\/li><li>Call or Text 437-223-8565<\/li><\/ul><\/li><\/ul><p>Your chat data is processed by LiveChat Inc. as our service provider. LiveChat Inc.&#8217;s servers are located in the United States; however, since Chat Deletion and Chat Anonymize features are enabled, no personal information or chat history is retained on their servers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c56183 elementor-widget elementor-widget-heading\" data-id=\"7c56183\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How we use anonymous statistics\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fae39a8 elementor-widget elementor-widget-text-editor\" data-id=\"fae39a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>To improve our services and measure the effectiveness of our support programmes, we compile pseudonymized statistics about service usage. While individuals cannot be directly identified from these reports, we treat this as personal data requiring appropriate protection.<\/p><p>This includes information like the number of people who accessed counselling services, postcode-level geographic data, and broad demographic categories (age ranges, gender). Our service statistics may also include pseudonymised information about contact patterns, service usage metrics, reasons for seeking support (in general categories), and referral outcomes. This helps us understand service needs and improve our response.<\/p><p>Occasionally, we may share heavily modified case examples that illustrate the impact of our services. These examples are modified to ensure no individual could be identified, with details changed or combined from multiple cases to protect privacy. We share pseudonymised service data with Moonshot for reporting purposes, including generalised case information with all identifying details removed or modified.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b1ef335 elementor-widget elementor-widget-heading\" data-id=\"b1ef335\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Who can see your information\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b045a43 elementor-widget elementor-widget-heading\" data-id=\"b045a43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Yorktown staff and counsellors<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8bbc04 elementor-widget elementor-widget-text-editor\" data-id=\"a8bbc04\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our employees and multidisciplinary team can access your information only when necessary to provide services.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3cca7e3 elementor-widget elementor-widget-heading\" data-id=\"3cca7e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Technology service providers\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a8e346 elementor-widget elementor-widget-text-editor\" data-id=\"3a8e346\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We use the following services to operate the website:<\/p><ul><li>LiveChat Inc. (chat service, US-based &#8211; no data retention)<\/li><li>Google Workspace (email services)<\/li><li>Rogers (data hosting)<\/li><li>Google Analytics (website statistics &#8211; privacy-focused configuration)<\/li><\/ul><p>These providers only access information necessary to perform their services and are contractually required to protect your data.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-869d4ef elementor-widget elementor-widget-heading\" data-id=\"869d4ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">When required by law\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ea9f8a elementor-widget elementor-widget-text-editor\" data-id=\"9ea9f8a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We may disclose information without consent only when necessary to prevent or reduce a serious and imminent risk of death or serious bodily harm to yourself or another identifiable person. Disclosures are made only to the extent necessary to protect safety (for example, to emergency services or child-protection authorities). We may also be required to disclose information in response to valid legal processes such as search warrants, court orders, or subpoenas.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87b74b8 elementor-widget elementor-widget-heading\" data-id=\"87b74b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How long we keep your information\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fbaa7ce elementor-widget elementor-widget-text-editor\" data-id=\"fbaa7ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Website analytics: 18 months<\/li><li>Chat transcripts: As required by professional standards<\/li><li>Counselling records: As required by professional standards<\/li><\/ul><p>You can request deletion of website analytics data at any time. Professional obligations may require retention of counselling-related communications.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3331178 elementor-widget elementor-widget-heading\" data-id=\"3331178\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Your rights\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37d5ad1 elementor-widget elementor-widget-text-editor\" data-id=\"37d5ad1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You have the following rights regarding your personal information:<\/p><ul><li>Right to access: Know whether we hold personal information about you and obtain a copy<\/li><li>Right to correction: Request corrections to inaccurate information<\/li><li>Right to deletion: Request deletion of your personal information, including chat transcripts (except where legally required to retain)<\/li><li>Right to data portability (for EU\/UK users): Receive your information in a commonly used electronic format<\/li><li>Right to information: Ask questions about how we collect, use, retain and share your information<\/li><li>Right to notification: Be informed before we disclose your information to third parties (except in emergency situations requiring immediate action)<\/li><\/ul><p>We will respond to all requests within 30 days. A reasonable fee may be charged for complex requests.<\/p><p>In some situations, we may not be able to fully comply with your request. These exceptions include information that is prohibitively costly to provide, contains details about other individuals, is subject to legal\/security requirements, or is protected by solicitor-client privilege. Reasons for any denial will be provided.<\/p><p>Counselling records note: You may request deletion of counselling data any time. We will delete your data in accordance with our retention policy. Note that counselling records must be retained for seven years as required by professional regulations.<\/p><p>To exercise any of these rights or ask questions regarding this privacy policy and our privacy practices, please contact: <a href=\"mailto:safepathway@yorktownfamilyservices.com\" target=\"_blank\" rel=\"noopener\">safepathway@yorktownfamilyservices.com<\/a><\/p><p>We have procedures to receive and respond to complaints or inquiries about our handling of personal information. If you&#8217;re not satisfied with our response, you may contact:<\/p><ul><li>Office of the Privacy Commissioner of Canada<\/li><li>Information and Privacy Commissioner of Ontario<\/li><li>Your local data protection authority<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a286470 elementor-widget elementor-widget-heading\" data-id=\"a286470\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Keeping your information secure\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9e66a5 elementor-widget elementor-widget-text-editor\" data-id=\"e9e66a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Appropriate security measures in place to prevent your personal information from being accidentally lost, or used or accessed in an unauthorised way. Access to your personal information is limited to people who have a genuine need to know it. Any use of your personal information will only be done by an authorised person who is subject to a duty of confidentiality.<\/p><p>All counselling and chat data are encrypted in transit and at rest. Staff and volunteers are bound by confidentiality agreements and professional codes of conduct.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7597fb elementor-widget elementor-widget-heading\" data-id=\"e7597fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Link to other websites\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-09f6e9e elementor-widget elementor-widget-text-editor\" data-id=\"09f6e9e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tThis policy doesn&#8217;t apply to third-party websites linked from our site. We&#8217;re not responsible for those sites&#8217; content or privacy practices. Review their privacy policies before sharing information.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bf60485 elementor-widget elementor-widget-heading\" data-id=\"bf60485\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Changes to this privacy policy\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a7ee06 elementor-widget elementor-widget-text-editor\" data-id=\"5a7ee06\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We may update this policy. Check back regularly for changes. Material changes will be posted on the website homepage.<\/p><p>Last updated: 11\/19\/2025.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Call Text Text Chat Email Si prefieres acceder a los servicios en espa\u00f1ol, av\u00edsanos y te pondremos en contacto con un trabajador de apoyo que hable espa\u00f1ol. Quick summary The most important things to know about your privacy Your information stays private Everything you share with our team is kept confidential and protected [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-451","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/staging.safepathway.ca\/fr\/wp-json\/wp\/v2\/pages\/451","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.safepathway.ca\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.safepathway.ca\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.safepathway.ca\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.safepathway.ca\/fr\/wp-json\/wp\/v2\/comments?post=451"}],"version-history":[{"count":544,"href":"https:\/\/staging.safepathway.ca\/fr\/wp-json\/wp\/v2\/pages\/451\/revisions"}],"predecessor-version":[{"id":11163,"href":"https:\/\/staging.safepathway.ca\/fr\/wp-json\/wp\/v2\/pages\/451\/revisions\/11163"}],"wp:attachment":[{"href":"https:\/\/staging.safepathway.ca\/fr\/wp-json\/wp\/v2\/media?parent=451"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}